Legal
Privacy Policy
This Privacy Policy explains how Parrot Replay processes data in connection with its software, licensing system, and services. By using the Software, you agree to this Policy.
01 Introduction
Parrot Replay uses an online licensing system that collects limited data required to operate the service. No audio recordings are collected or transmitted. Payments are processed securely by Stripe.
02 Data We Collect
Parrot Replay may collect and store the following data required to operate the licensing system and provide services:
- License data — license keys, license type, duration, activation status, and expiry dates
- User data — email addresses used for license delivery and support
- Technical data — a hashed hardware identifier, IP address, device name, application version, and whether the VB-Audio CABLE C+D driver is installed
- Transaction data — Stripe payment identifiers, amounts paid, and any coupon or creator codes used
- Activity logs — license activation, validation, release, or revocation events
- Creator or affiliate data — where applicable, email address, commission details, and payout information such as bank account and routing details
03 How Data Is Collected
Data is collected when you purchase a license, activate or validate the Software, or interact with support or administrative systems.
04 How Data Is Used
Data is used to deliver license keys, validate and manage licenses, prevent abuse or fraud, provide support, process affiliate payouts, and maintain system integrity and security.
05 Third-Party Services
Parrot Replay uses the following third-party services to operate. These providers may process your data under their own privacy policies.
- Stripe — payment processing and billing
- Resend — license delivery and transactional emails
- Railway — backend infrastructure and database hosting
06 Data Storage
Data is stored on secure remote servers controlled by the Developer or trusted infrastructure providers. Backups of the database may be created and securely transmitted to the Developer for recovery and maintenance purposes.
07 Data Retention
Data is retained for as long as necessary to operate the service, fulfill legal obligations, prevent abuse, and maintain accurate records. Expired trial licenses and related data may be automatically deleted after a defined period.
08 Financial and Creator Data
If you participate in a creator or affiliate program, payout information such as bank account and routing details may be stored for the purpose of issuing payments. This information is used solely for payouts, is not shared publicly, and is handled with reasonable security measures. It is your responsibility to ensure that any financial details provided are accurate.
09 Security
Reasonable technical and organizational measures are used to protect stored data, including access controls and authentication systems such as multi-factor authentication for administrative access. However, no system can be guaranteed to be completely secure.
10 Audio Data
All audio recordings remain stored locally on your device. The Developer does not access, collect, or store any audio content.
11 Your Rights
You may request access to your data, correction of inaccurate data, or deletion of your data where applicable by contacting [email protected]. You may also withdraw consent for cookies at any time using the cookie settings available on the website.
12 Children's Privacy
The Software is not intended for individuals under the age of 13.
13 Updates
This Privacy Policy may be updated at any time. Continued use of the Software constitutes acceptance of the updated Policy.
14 Website Usage and Analytics
When you visit the Parrot Replay website, certain data may be collected to understand how the site is used and to improve its performance. We use Google Analytics to collect information such as pages visited, time spent on the site, general location (such as country), and device type.
Non-essential cookies, including those used for analytics, are only activated after you provide consent through the cookie banner. You may accept or reject these at any time. For more information on how Google processes data, visit policies.google.com/privacy.
15 Cookies
This website uses cookies to improve user experience and to understand how visitors interact with the site. When you first visit the website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies. Essential cookies may still be used to ensure the website functions correctly.
16 Infrastructure and Hosting
This website is delivered using Cloudflare, a content delivery network and security service. Cloudflare may process limited technical data such as IP addresses and request information to provide performance, security, and reliability features. For more information, visit cloudflare.com/privacypolicy.
17 Summary
Parrot Replay uses an online licensing system and stores limited data required to operate the service. No audio recordings are collected. Payments are processed securely by Stripe. Data is handled responsibly and only used for its intended purpose.